At Chapman Garage Door, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or contact us for service. By using our website, you agree to the terms outlined below.
Information We Collect
We collect information in the following ways:
Information You Provide Directly
- Name
- Email address
- Phone number
- Service address
- Details about your garage door or service request
Information Collected Automatically
When you visit our website, certain information may be collected automatically, such as:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
This information helps us improve our website and understand how visitors use it.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to service requests and provide customer support
- To schedule appointments and communicate about your service
- To improve our website and customer experience
- To send updates or service reminders (only if you opt in)
We do not sell, rent, or share your personal information with third parties for marketing purposes.
How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. While no online system is 100% secure, we use industry‑standard practices to safeguard your data.
Third‑Party Services
Our website may use third‑party tools such as analytics or embedded maps. These services may collect their own data according to their privacy policies. We do not control how third‑party providers handle information.
Cookies
Our website may use cookies to improve functionality and user experience. You can disable cookies in your browser settings, but some features of the site may not work properly without them.
Links to Other Websites
Our website may contain links to external sites. We are not responsible for the content or privacy practices of those websites.
Your Choices
You may request to update or delete your personal information by contacting us directly. You may also opt out of any marketing communications at any time.
Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
- Phone: (Your Phone Number)
- Email: (Your Email Address)
- Or through our Contact Us page
We are committed to protecting your privacy and providing a safe, trustworthy experience.